Course Outline
Introduction to AI-Powered Summarization
- How ChatGPT processes and summarizes information
- Document types commonly used in government work
- Understanding AI output limitations and refinement needs
Summarizing Reports and Briefing Materials
- Generating concise summaries from policy or research reports
- Distilling findings from technical or analytical documents
- Formatting content for executive-level review
Summarizing Meetings and Consultations
- Transforming meeting notes and transcripts into action items
- Highlighting key decisions and unresolved points
- Preparing summaries for internal communications or follow-up
Prompting for Better Results
- Prompt structures for summarization and rewriting
- Examples of role-based and outcome-oriented prompts
- Iterative prompting to improve summary output
Tailoring Tone, Style, and Structure
- Adapting content for ministers, internal managers, or the public
- Using formal vs. conversational tone as needed
- Generating different formats (bullets, executive memos, Q&A)
Integrating ChatGPT into Government Workflows
- Using ChatGPT in Word, Teams, and browser-based workflows
- Combining ChatGPT with meeting/collaboration tools
- Reviewing and revising summaries in real time
Responsible Use and Validation
- Avoiding misrepresentation or hallucinated facts
- Validating summaries and citing original content
- Complying with information governance and security policies
Summary and Next Steps
Requirements
- An understanding of internal reports, meeting notes, or policy documents
- No prior experience with ChatGPT or AI tools required
Audience
- Analysts
- Program managers
- Executive support staff
Delivery Options
Private Group Training
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- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from €2280 online delivery, based on a group of 2 delegates, €720 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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