Course Outline
Lesson 1.1: What AI Actually Is, at a Decision-Maker's Altitude
- From rules to machine learning to foundation models
- What a large language model does: prediction over text, not knowledge retrieval
- Terminology to own: model, prompt, context window, token, fine-tuning, retrieval-augmented generation, agent
- What is not AI: automation, dashboards, and rules engines
- Why this became cheap and fast, and what it changes about how agencies work
Lesson 1.2: Data as the Foundation of Federal Decisions
- The federal data landscape: administrative, operational, sensor, mission, survey, and public record
- The Evidence Act and the Federal Data Strategy, and the Chief Data Officer role
- Fitness for use: accurate for one purpose and misleading for another
- Quality dimensions: completeness, consistency, timeliness, accuracy, provenance, representativeness
- Missing data, uneven reporting, and concluding from what was recorded
AI Lab 2, Analyzing Disaster Response Data: The running case study opens. Participants receive a synthetic multi-source disaster-response dataset: incident records, resource assignments, timestamps, geography, and free-text logs. They use AI tools to profile it, assess its quality, identify operational trends, and surface anomalies. Output: a documented data profile and trend memo.
Lesson 1.3: Where AI Creates Value in Federal Decision-Making
- Repeating patterns: document understanding, search, summarization, classification, extraction, anomaly detection, forecasting
- Situational awareness and operational trend identification
- Mission support versus mission execution
- Hallucination and what it means for a product that goes into the record
- Confidence is not accuracy
AI Lab 1, Working With an AI Analyst: Participants take a long federal document, an after-action report, through the four workhorse operations: summarize, infer, transform, expand. Then a head-to-head: the naive prompt against the engineered prompt on the same task. Output: a personal prompt library for analytic work.
AI Lab 3, Spot the Failure: Participants receive AI-generated analytic outputs that look excellent and are subtly wrong: a fabricated citation, a confident trend drawn from a reporting artifact, a summary that inverts a caveat. Find the errors, then classify: would our current review process have caught this? Output: a trust threshold for three products in the participant's own area.
Lesson 2.1: The Ethical Implications of Analyzing Federal Datasets with AI
- Why federal AI ethics is not corporate AI ethics
- Accountability, transparency, fairness, contestability, privacy, security, human oversight
- Bias and disparate impact in operational data
- Representativeness: who is in the data and who is missing
- Explainability at the level a reviewer actually needs
- Over-reliance and automation bias
- Appropriate and inappropriate uses: the reversibility, stakes, and sign-it-yourself tests
AI Lab 4, the Ethics and Compliance Review: Teams take three AI-supported federal use cases, including one drawn from the disaster-response case, and work them against a structured review: What decision does this affect? Who is affected? Is this high-impact? What must be disclosed? What oversight is required? What would make it impermissible? Output: a completed review sheet per use case and a defended recommendation to proceed, modify, or refuse.
Lesson 2.2: The Federal Regulatory and Policy Landscape
- How federal AI policy is structured: executive orders, OMB memoranda, agency policy
- Executive direction and its churn, read as a pattern rather than a fixed state
- OMB direction on use and acquisition, Chief AI Officer and governance boards, high-impact AI
- Agency AI use case inventories and why a project may be on a public list
- NIST AI Risk Management Framework and its Generative AI Profile
- The GAO AI Accountability Framework and what an auditor will ask for
- Adjacent regimes: FISMA and ATO, FedRAMP, Section 508, records management, FOIA, acquisition rules
AI Lab 5, Reading Your Own Rules: Participants work through their own agency's AI use policy, data policy, and approved-tool guidance, using course-supplied stand-ins where policy is unavailable, and produce a plain-language one-pager on what they are actually allowed to do. Group comparison follows: where agencies differ and where they converge. Output: a personal compliance card.
Lesson 3: Data Privacy for AI Applications
- The Privacy Act, systems of records, E-Government Act privacy impact assessments, OMB A-130
- PII and sensitive categories: direct identifiers, quasi-identifiers, location, free text
- Purpose limitation and the compatible-use problem
- Data minimization as the highest-value control
- De-identification, aggregation, masking, and synthetic data
- Aggregation and mosaic effects
- Where data goes: consumer account versus a controlled tenant
- Third-party and contractor data handling, and what to require in an acquisition
AI Lab 6, Privacy-Protective Analysis: Teams receive a raw disaster-response extract containing PII in structured fields and buried in free text. They identify it, decide what is actually needed for the analytic question, produce a minimized and de-identified working set, and run the analysis again, comparing results and documenting what analytic value was lost and whether it mattered. Output: a data-handling and privacy checklist plus a first-pass PIA-style summary.
Lesson 4: AI Models for Decision Support Systems
- Decision support versus decision automation
- A plain-language taxonomy: descriptive, diagnostic, classification, forecasting, anomaly detection, optimization, geospatial, generative
- Which model type fits which decision
- Retrieval and grounding over authoritative documents with citations
- Federal DSS patterns across emergency management, search and rescue, logistics, inspection targeting, fraud detection, benefits triage
- Evaluation: accuracy, calibration, robustness, drift, and the operational metric that matters
- Uncertainty, confidence, and honest presentation of a recommendation
- The common error of reaching for a language model when the problem is an optimization
- Human-in-the-loop as a design choice: where the human sits and what they can actually check
- Failure modes in operations: brittleness, degraded input during an event, an unexplainable recommendation at 2 a.m.
AI Lab 7, Build a Grounded Decision-Support Assistant: Built live in front of the room, then by the participants: an assistant grounded on policy, doctrine, standard operating procedures, and the after-action report, answering operational questions with citations. Participants then try to break it with out-of-scope, ambiguous, and unanswerable questions. Output: a working assistant and a documented list of what it must not be asked.
AI Lab 8, Decision-Support Insights From the Case Data: Teams move from trends to a decision: a resource-allocation recommendation for the disaster-response scenario with stated assumptions, uncertainty, equity considerations, and the evidence behind each claim. Teams then evaluate each other's recommendations against a structured rubric.
Lesson 5: Implementing AI-Leveraged Solutions
- From use case to implementation: scope, owner, success criteria, decision rights, stop condition
- The responsible analytics workflow end to end: intake, quality check, privacy screen, analysis, review, documentation, approval, archive
- Buy, configure, build, or no-code
- Acquisition and vendor evaluation, FedRAMP realities, current OMB direction
- What AI actually costs in a federal environment
- Pilot design that produces a decision, and the path out of pilot purgatory
- Governance: use policy, approval paths, inventory, logging, monitoring, audit
- Change management, workforce, and assigning accountability
- What no-code genuinely does today, and the signals that you now need engineering, an authorization, or an acquisition
- Sustainment: monitoring for drift, re-evaluating after policy changes, and knowing when to retire a capability
AI Lab 9, the Incident Tabletop: An AI-assisted product goes forward with a fabricated reference and an unflagged data-quality problem, and a decision has already been made on it. Teams work the response: detect, contain, notify, correct the record, remediate, prevent. Output: three controls each team would put in place immediately.
AI Lab 10, Implementation Action Plan: Each participant builds the one-page plan for a real AI-supported capability in their own organization: problem, approach, data, privacy and governance controls, oversight points, cost, risks, pilot design, measurement, and the 30/60/90-day sequence. Peer review follows against a challenge checklist drawn from all five lessons.
Closing: Challenge and Commitment
- Implementation plans presented to a review board
- Challenge checklist across data, privacy, oversight, cost, and accountability
- Defended plan with a 30/60/90-day sequence
Requirements
- Comfort working with data; no programming, statistics, or prior AI experience required.
- Access to an approved AI assistant, or the course environment provided for the class.
- A real decision, analytic product, or dataset from the participant's own area of responsibility.
Audience
- Analysts, operations research analysts, and program analysts.
- Data stewards, data managers, and staff supporting a Chief Data Officer.
- Program and project managers responsible for AI-supported capabilities.
- Operational leaders and watch-floor supervisors who consume analytic products.
- Policy, privacy, records, legal, and compliance staff touching AI decisions.
- Acquisition and contracting professionals evaluating AI-enabled solutions.
- Anyone accountable for a decision an AI system helped produce.
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