Course Outline

Introduction:

  • assumptions to facilitate effective communication responsibility in the communication process

Communication with self:

  • how it affects the communication with other people
  • asking better questions
  • rapid changes in emotional states

Communication with other people:

  • representation systems (auditive, visual, kinesthetic)
  • techniques of building and maintaining contact (rapport)
  • motivating and influencing - the body language
  • the power of suggestion, the language of persuasion, 'hypnotic' language patterns

Requirements

The desire to know and understand ourselves and others.

  14 Hours
 

Testimonials (2)

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