Online or onsite, instructor-led live Human Resources training courses in Swatar.
Swatar, City Centre
Regus Swatar, City Centre, 2nd Floor, Tower Business Centre, Swatar, Malta, BKR4013
The Swatar City Centre is on the second floor of Tower Business Centre, in the Swatar suburb of Birkirkara, a key commercial ...
The Swatar City Centre is on the second floor of Tower Business Centre, in the Swatar suburb of Birkirkara, a key commercial district.
On the same road is the HSBC global call centre. Malta is a popular location for back office services, especially call centres, because of its reliable telecoms infrastructure and English speaking population.
The Swatar City Centre is near major financial services, offshore banks and other leading companies.
The country's main industries are expanding from tourism and freight to diverse manufacturing including pharmaceuticals, electronics, rubber, plastics, packaging, security systems, marine products and biomedical equipment.
The centre is opposite a new state-of-the-art hospital, also a major interchange for the public transport network.
Swatar borders on the university town of Msida and the centre's location near Birkirkara bypass makes it convenient for Malta International Airport and the capital city Valletta.
There is a public garden, named Swatar Garden, which is situated at Balliju Guttenberg Street. The garden is equipped with European standard facilities such as; a 5-a-side football ground, energy efficient lightning and safety and security measures
A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels.
Audience
Anyone who is looking to enhance their assertiveness skills
Aim
This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers.
Objectives
By the end of the programme the participants will:
Understand and overcome the barriers to being assertive
Recognise behaviour traits within yourself and others and learn effective strategies for managing them
Communicate effectively with a wide range of people to achieve a win-win situation wherever possible
The aim of this one day course is to provide delegates with mentoring and coaching skills for the workplace. By the end of the course, delegates will be able to:
State the difference between mentoring and coaching
Discuss relevant learning theories
Describe different learning styles
Explain the feedback model
Outline basic coaching principles
State the component parts of the GROW coaching model
Communication skills have long been recognised as essential to professional success and many a career has stalled, faltered or stagnated thanks to a lack of communication skills. Contrary to urban myth, few of us are born with this skill, instead most have either practised or learned from mistakes. This course is designed to assist delegates to improve their communication skills and in consequence their ability to work with others.
Mediation skills are subtly yet meaningfully different. Excellent communication is a pre-requisite but more important is the ability to listen and take note of what is being said. The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance. They are simply responsible for developing effective communications and building consensus between the parties. This course also covers the wider range of skills, in addition to communication, that are required to be an effective mediator.
Audience
Staff who need to be fully prepared to deliver high quality Coaching sessions
To individual members of their own staff
To their teams
To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input
Format of the course
A combination of:
Facilitated Discussions
Delegate Coaching sessions – with full feedback
By the end of the course, delegates will be able to:
Define “Coaching” and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance
Online HR (Human Resources) training in Swatar, Human Resources (HR) training courses in Swatar, Weekend HR (Human Resources) courses in Swatar, Evening HR training in Swatar, Human Resources (HR) instructor-led in Swatar, Human Resources (HR) classes in Swatar, Human Resources boot camp in Swatar, HR coaching in Swatar, HR (Human Resources) one on one training in Swatar, Evening Human Resources (HR) courses in Swatar, Human Resources (HR) instructor-led in Swatar, HR trainer in Swatar, Weekend Human Resources training in Swatar, HR on-site in Swatar, HR private courses in Swatar, Online Human Resources training in Swatar, HR (Human Resources) instructor in Swatar
