Course Outline

Introduction to ISO 10012:2003

  • Purpose and background of the standard
  • Relationship to ISO 9001 and ISO/IEC 17025
  • Application in manufacturing, laboratories, and regulated industries

Scope, Definitions, and General Principles

  • Key terms and definitions in measurement management
  • Understanding metrological confirmation
  • General system principles and risk-based approaches

Management Responsibility

  • Commitment to measurement management
  • Organizational roles and responsibilities
  • Planning, objectives, and continual improvement

Resource Management

  • Personnel competence and training
  • Infrastructure, equipment, and environmental conditions
  • Support systems and external service providers

Measurement Process and Equipment Control

  • Control of measuring equipment
  • Calibration, verification, and traceability
  • Documentation of measurement procedures

Measurement Data and Records

  • Maintaining reliable and secure measurement records
  • Data evaluation and analysis
  • Handling nonconforming equipment or data

Auditing and Improving the Measurement System

  • Internal audits of the measurement management system
  • Management review processes
  • Corrective actions and continuous improvement planning

Summary and Next Steps

Requirements

  • An understanding of quality assurance or quality management systems
  • Experience with measurement, calibration, or metrology processes
  • Familiarity with ISO-based standards is helpful but not required

Audience

  • Quality managers and engineers
  • Metrology and calibration professionals
  • Compliance and regulatory officers
 14 Hours

Delivery Options

Private Group Training

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