Course Outline

Introduction to ChatGPT for Administrative Work

  • Understanding what ChatGPT can and cannot automate
  • Exploring common admin use cases
  • Creating effective prompts for routine tasks

Automating Routine Writing Tasks

  • Generating emails, notices, and announcements
  • Producing summaries, meeting notes, and follow-up messages
  • Creating standardized text outputs for repeated use

Document Formatting and Cleanup

  • Rewriting, reformatting, and reorganizing content
  • Converting unstructured text into polished documents
  • Fixing grammar, consistency, and layout issues

Creating Templates and Administrative Tools

  • Building checklists, forms, and reusable structures
  • Generating SOP drafts and compliance-oriented layouts
  • Automating repetitive document creation tasks

Data Handling and Light Data Automation

  • Structuring information from raw text
  • Extracting key fields and converting content into tables
  • Producing data-ready summaries for entry or reporting systems

Task Management and Workflow Support

  • Drafting schedules, reminders, and task instructions
  • Automating planning documentation
  • Assisting with multi-step administrative processes

Safe and Responsible Use of AI for Administrative Work

  • Understanding limitations and preventing errors
  • Handling confidential information appropriately
  • Ensuring accuracy and consistency in generated outputs

Advanced Prompting for Administrative Efficiency

  • Using prompt patterns for repeated workflows
  • Designing mini-automation sequences for common tasks
  • Improving results through refined instructions

Summary and Next Steps

Requirements

  • An understanding of basic office workflows
  • Experience using standard productivity applications
  • Comfort working with digital documents

Audience

  • Clerical support teams
  • Administrative coordinators
  • Data entry staff
 14 Hours

Delivery Options

Private Group Training

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  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from €4560 online delivery, based on a group of 2 delegates, €1440 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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