Course Outline

Introduction to Artificial Intelligence

  • What AI is and what it is not
  • Key concepts: automation, machine learning, and natural language processing
  • Examples of AI tools used in daily business operations

AI in the Workplace

  • Benefits of using AI in administrative and analytical tasks
  • Common AI-powered tools for productivity (ChatGPT, Copilot, Bard, etc.)
  • Case examples of AI in finance, logistics, and management support

Practical Use of ChatGPT

  • Composing professional emails and reports
  • Summarizing information and generating meeting notes
  • Brainstorming and idea generation through prompts

Using Microsoft Copilot for Productivity

  • Integrating Copilot with Microsoft 365 applications (Word, Excel, Outlook)
  • Automating document creation and data analysis
  • Collaborative AI assistance in meetings and presentations

Automation and Prompting Techniques

  • How to write effective prompts for accurate AI responses
  • Creating automation scripts using plain-language AI prompts
  • Workflow examples for repetitive administrative tasks

Responsible AI Use and Data Privacy

  • Understanding AI limitations and avoiding overreliance
  • Handling sensitive data and protecting privacy
  • Ethical use of AI and organizational policies

Hands-on Practice

  • Simulated tasks using ChatGPT and Copilot
  • Team exercises for identifying automation opportunities
  • Action plan for responsible AI adoption in daily operations

Summary and Next Steps

Requirements

  • Basic familiarity with office applications and online tools
  • Experience with day-to-day workplace digital communication
  • Interest in improving productivity through technology

Audience

  • Non-technical and business staff (finance, logistics, admin, trading, etc.)
  • Managers and team leads
  • Professionals seeking to apply AI tools safely and efficiently
 7 Hours

Delivery Options

Private Group Training

Our identity is rooted in delivering exactly what our clients need.

  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from €2280 online delivery, based on a group of 2 delegates, €720 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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